Trasporti Accessibili

In order to reach underground station platforms it is necessary to go along two floors: first you need to reach the mezzanine (where you find the obliterators) and then the floor connecting the mezzanine to the platform (where trains arrive). In most stations of Lines 1 and 2 (red and green lines) connections among floors should be guaranteed by stairlifts (but most of the times they are out of order and obsolete). Furthermore, in order to use them, you need to ask the station’s staff and most of the times call devices are out of order.
Only stations of line 3 (yellow line) and the most recent stations of lines 1 and 2 (red and green lines) have lifts connecting all floors.
On ATM website www.atm-mi.it/ATM/Muoversi/Servizi/ there is a table pointing out all underground stations with lifts but not those with stairlifts. Furthermore, in order to know if stairlifts work, ATM suggests getting in touch with the company’s call centre in advance. All this doesn’t safeguard the right to mobility and independence of disabled passengers and particularly of those who want to use often the underground.
At the station called Centrale FS, one of the most important, a lift only connects the platform to the mezzanine while to go from the mezzanine to the surface there is a stairlift.
Wheelchair locking systems used on trains do not secure stability and safety of disabled people and this is particularly true for the system used on lines 1 and 2 (red and green lines) consisting in a chain fixed to vertical supports. Line 3 has a different wheelchair locking system blocking the two wheels but it sometimes damages the wheels.
Each train only has one wheelchair locking system.
Only few underground stations are equipped with acoustic signals announcing the name of the station.
Only the most recent underground stations have tactile paths and tactile maps.
In some stations direction signs for disabled passengers aren’t very clear. Furthermore, in underground stations of line 1, the new direction signs are made with a bright reflecting material thus creating problems to visually impaired.

All stations of line 3 are accessible because their different levels are connected by lifts.
All trains have acoustic signals when doors open and close.
In all stations of lines 1 and 3 and in the stations between Abbiategrasso and Cologno on line 2, there is a tactile edge limiting the platform. Furthermore, in all mezzanines of lines 1 and 2 beside the staff’s cabin, there are Braille plans of the underground system.
On some mezzanines and in the underground station platforms there are shining displays indicating train direction and wait.
In junction stations like Pagano (line 1) and Cascina Gobba (line 2), the destination of the coming train is announced.
A section of ATM website www.atm-mi.it/ATM/Muoversi/Servizi/ is dedicated to disabled passengers in order to provide information on the services available.

METROPOLITANA MILANESE